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The Fact and Fiction of Cognitive Computing – Part 2
So, what does the future hold for cognitive computing? In this blog, John Watkins of Arrow looks at the likely trends with a focus on engagement, decision making and discovery.
By Arrow ECS READ MORE -
Technology’s role in the new customer experience
In this guest blog, Rob Davis, Business Development Director, TES Enterprise Solutions gives us his views on the role that technology has to play in improving the customer experience. And we learn more about KodyPay, a UK-based startup transforming financial transactions with a twist.
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The importance of investing in IT infrastructure
Jamie Cozens, co-founder of Maple Computing talks about the importance of not standing still during the new normal we find ourselves in.
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Meet the Insiders: Function Six
Next in our Meet the Insiders series is Jon von der Heyden, partner at new consultancy Function Six.
By Function Six READ MORE -
DS Dash: Voice Transcription
DS Dash has launched a new AI based transcription package that overcomes many of the drawbacks that affect existing transcription software
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Adapting the Product Life Cycle for Complexity
Development processes need to be iterative and recursive, but there is still a need to model and develop products in a way that is first and foremost concerned with the behaviour of the system as a whole. Thinking in these terms has produced the ‘V model’.
By SyntheSys Technologies READ MORE -
Meet the Insiders: Kevin Harper and Jamie Cozens, Maple Computing
In this new interview we spend ten minutes with Kevin Harper and Jamie Cozens, co-founders of IBM Gold Business Partner, Maple Computing.
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Transitioning your IBM applications into the Blue Chip Cloud - How it Works
Enhanced flexibility, connectivity and ability are just a handful of the reasons organisations decide to migrate to the cloud. But what’s involved in the process and how long does it take?
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Why Use Systems Engineering?
In the first of this six-part series from SyntheSys Technologies exploring the fundamentals, principles and practices of systems engineering we ask the question - why use systems engineering?.
By SyntheSys Technologies READ MORE -
Workforce planning for 2020 and beyond
Workforce planning is concerned with putting the right people in place at the right time, ultimately to equip organisations to meet their long-term goals. But what happens when your plans for the future are overtaken by more immediate concerns?
By MHR Analytics READ MORE -
Implementing the right strategy for application modernisation
When faced with legacy systems, disparate technologies and the increasing demand for tailored experiences from your customers, application modernisation and the requirement for cloud technologies truly do become essential.
By DeeperThanBlue READ MORE -
Locked down but not locked out
Against the backdrop of an unprecedented and highly challenging situation, the investments and innovations Blue Chip have made help ensure that it’s “business as usual” for their base of over 600 worldwide customers
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Meet the Insiders: Helen Dempster, Karantis360
First hand experience of the care system and the challenges it presents for families was behind Helen Dempster's mission to transform the care experience using smart technology and the launch of Karantis360.
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Meet the Insiders: Mark Williamson, SyntheSys
This month we caught up with Mark Williamson, director at SyntheSys about his journey from the RAF to systems engineering.
By SyntheSys Technologies READ MORE -
Intelligent technology plays vital role in home care
UK predictive care management start-up Karantis360, working with IBM, has developed a solution that uses artificial intelligence (AI), machine learning (ML) and IoT sensors designed to actively monitor patterns of behaviour of vulnerable people living at home.
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Choosing a predictive analytics project
Getting started with a predictive analytics project can be daunting. We caught up with IBM business partner Smart Vision Europe to find out more about the process and the pitfalls.
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Blue Chip: cloud experts with sustainability at the core
Now more than ever, it is important that businesses can rely on their critical infrastructure. The IT Insider recently interviewed Matthew Bailey, National Sales Manager at Blue Chip to learn more about how it has created a business which has more than stepped up to the demands its clients.
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Meet The Insiders: York Woodford-Smith
In this new interview, The It Insider caught up with York Woodford-Smith, founder of video production company, Five on a Bike.
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IBM announces major reshuffle to its storage line-up
Steve Horobin, Arrow IBM Storage TAM, told the IT Insider what he made of the changes to the IBM storage product line-up. All change in the Storwize family, in fact the end of the Storwize name
By Arrow ECS READ MORE -
How enterprises are integrating engineering data in the age of increasing product complexity
Only fifteen years ago your car had just a few lines of software code. Yet things have changed. Cars are increasingly complex digital systems on wheels. Given this complexity, the fallout of not marrying software engineering with product engineering would be catastrophic.
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Can you manage your growing IBM i skills gap?
Are you one of the growing number of organisations in the UK that have applications running on IBM hardware with dwindling or no IBM i skills to support it? Read this article by Chill IT about the options available.
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Meet the Insiders: Ben Foakes
Next up on our new, Meet the Insiders, series we grab ten minutes with Ben Foakes, founder and MD of digital media cloud specialist, BASE Media Cloud.
By Base Media Cloud READ MORE -
Meet the Insiders: Lubo Cheytanov
In this new interview for Meet the Insiders we chat to Lubo Cheytanov, CEO of L3C - IBM Power experts. Here he shares how he got into his industry, how it’s going and what the market has in store.
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Meet the Insiders: Tony Lackey
In our new series, Meet the Insiders, we chat to Tony Lackey co-founder and MD of marine software specialist, SRO Solutions, to find out more about how and why he got into the industry.
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No budget? No problem!
If the pace of change means your budgets are struggling to keep up, IBM Global Financing could be the answer. We caught up with IBM partner Deeper Than Blue who told us that IBM Global Financing can make the implementation of new IT solutions a reality.
By DeeperThanBlue READ MORE -
Adopting a layered approach to phishing
Phishing remains one of the primary methods attackers use to target organisations. By studying their targets and employing new methods, hackers can still bypass security filters and prey on employees.
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The fact and fiction of cognitive computing - part 1
Could cognitive computing destroy humankind? Both the late, great, Professor Stephen Hawking and Tesla and SpaceX CEO Elon Musk have urged caution but how seriously should we take the claim? Surely the benefits that such technologies promise must outweigh any theoretical risk?
By Arrow ECS READ MORE -
Analytics 2020
As we look towards 2020, we caught up with IBM Partner MHR Analytics to find out what to expect in 2020.
By MHR Analytics READ MORE -
Is your business IoT ready?
Will 2020 be the year that your organisation embraces IoT? If you're considering it, take a look at our top five considerations.
By Arrow ECS READ MORE -
Does your DR solution provide the right level of protection?
Are you providing the right level of availability to your business? Would a high availability solution provide more protection as the impact of unexpected downtime on businesses grows?
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Your journey to the cloud
How difficult is it to become a ‘digitally native’ business and what steps do you have to take? In this blog, DeeperThanBlue share their thoughts and consider IBM’s Cloud Pak offering and what it offers organisations in terms of their journey to the cloud.
By DeeperThanBlue READ MORE -
Top qualities to look for when picking an analytics provider…
In this guest blog, MHR Analytics give The IT Insider their five top tips to keep in mind when choosing an analytics provider.
By MHR Analytics READ MORE -
Part 2: The IBM Onion of Security – it will make Hackers Cry!
John Watkins, Technical Account Manager at Arrow looks in detail at the tangible benefits IBM security solutions can deliver.
By Arrow ECS READ MORE -
Everyday cyber security - what not to do
Unaware and untrained employees tend to be one of the biggest risk factors when it comes to cyber security within an organisation.
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Ensuring data availability in today’s ‘I want it now’ world
No data = no business. Chilli IT talk to The IT Insider about how to ease the pressure on IT teams who must ensure round-the-clock availability of data.
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The IBM Onion of Security – it will make Hackers Cry!
John Watkins, IBM Software Technical Account Manager at Arrow tells The IT Insider about the IBM onion of security and how it works to protect business critical assets
By Arrow ECS READ MORE -
Machine learning tools for data – the bridge to a new era of AI
Machine learning tools can support enterprises in building a solid information architecture as a platform for innovative AI initiatives. Paul Ranson, Commercial Director at the DOT Group, tells us more.
By DOT Group READ MORE -
Are you taking your server for granted?
How many of us use a mobile phone over three years old? Why would a business choose to run on old servers?
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One year on – will your organisation pass its GDPR MOT?
The ICO has always made it clear that it views GDPR compliance as a journey rather than as a destination. One year on from the introduction of the regulations, we spoke to Viqtor Davis to get a view on what companies might be missing on their journey to compliance.
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Get better data-driven insights and predict real-time outcomes
The quantity of structured and unstructured data available to organisations is soaring – and they are relying on it more than ever. Yet, despite the importance of such information, many companies struggle to simplify the complex nature of all the data streams available to them.
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What do you need from your software defined storage?
Celerity talk to The It Insider about the importance of knowing where you are and where you want to get to before building an SDS solution that will meet your needs
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PSD2: Complying with a game-changing regulatory framework
Radical change in the retail banking sector continues to unfold, with new regulatory standards being rolled out across Europe. As some banks struggle to meet challenging deadlines, help is available to ease the pain.
By Prolifics READ MORE -
Predictive analytics in action
We caught up with MHR Analytics to look at predictive analytics in action, exploring how it’s used across different industries to improve processes, solve problems and increase overall profitability.
By MHR Analytics READ MORE -
Workforce planning and agility in a changing world
The world of work is changing fast and employers must adopt a more agile approach to managing the capabilities of their people. We talk to AFM about how IBM Watson Talent Frameworks could help.
By AFM Solutions READ MORE -
Test early. Test often.
When is the right time to test software? IBM Partner DeeperThanBlue Unify put a strong case for regarding testing as a thread that runs throughout the software delivery pipeline.
By DeeperThanBlue READ MORE -
The perfect storm that threatens your data
With multiple backup and recovery products in place, your corporate data is surely protected from a whole range of threats: accidental deletion of a critical file, server failure, fire and flood, malware, ransomware…or is it?
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Digital automation for the insurance market
Datum share their experience of supporting the to digital transformation the insurance market - moving away from legacy paper-based systems to online processing and storage of documentation.
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Are you prepared for the EU compliance challenge of EPREL?
2019 brings yet another major EU compliance challenge for businesses. This time it affects any company selling an energy-labelled device into EU member countries.
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Is your business ready for real-time marketing?
We caught up with the experts at Purple Square Consulting to talk about real-time marketing and the opportunities it can deliver.
By Purple Square Consulting READ MORE -
Looking to adopt AI? Setting realistic expectations can help you succeed
If you're looking to adopt AI in your business, having realistic expectations and an idea of the pitfalls is important. In this article, the experts from Logicalis set out some of the things you need to be aware of.
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The analytics trends to watch in 2019
When it comes to analytics in 2019, there are a number of trends and technologies that will see the space markedly changed from 2018.
By MHR Analytics READ MORE -
How to make the right choice when choosing your digital e-Commerce platform
Digital eCommerce is big business and the opportunities are significant. To survive and thrive, businesses need to be agile to adapt fast to ever changing trends, requirements and customer expectations.
By DeeperThanBlue READ MORE -
Is your data a liability or an opportunity?
There’s lots of conversation about the commercial potential of incorporating innovations in AI and robotics to offer new services more efficiently. But layering ground-breaking technology on top of an unsound data infrastructure is the quickest way to fail.
By DOT Group READ MORE -
Convert and retain - getting the online customer journey right is key to building loyalty.
Facing fierce competition for their share of consumer spend, e-tailers and others with an ecommerce operation make a significant marketing investment around seasonal events such as Cyber Monday, Christmas and the Boxing Day sales.
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SMS is dead. Long live... SMS?
SMS has long been a topic of contention for marketers. With the advent and rise of social media companies like Facebook and Twitter, not to mention the titan WhatsApp (itself acquired by Facebook in 2015) the value of marketing communication by SMS has been fiercely debated.
By Purple Square Consulting READ MORE -
Ready to Dominate your Data?
The increasing focus on driving valuable insight through analytics, combined with the rapid growth in data sources and volumes, means that data governance is one of the biggest and most pressing challenges facing business leaders today.
By Arrow ECS READ MORE -
Evolving your eCommerce solutions will ensure success
As the retail landscape continues to change and become more competitive, we caught up with IBM Partner, DeeperThanBlue, to discuss the importance of adapting to change.
By DeeperThanBlue READ MORE -
PSD2 is coming: For European financial services providers, the time to act is now
Recent changes in the UK retail banking sector are about to be followed by radical new regulatory standards being rolled out across Europe in 2019. IBM and Business Partner Prolifics are leading the way with a new solution that can ease the pain of compliance for over 4,000 financial institutions.
By Prolifics READ MORE -
How well do you know your next generation of customers?
Trying to get inside the mind of a teenager is most people’s idea of a thankless task. Let’s face it, they’re fairly impossible to communicate with and even if you’re willing to give it a go (perhaps they’re your own children and you don’t have a choice?), do they actually want you to talk to them?
By Purple Square Consulting READ MORE -
Business chiefs braced for Brexit
New research indicates that nearly two-thirds of UK businesses are turning to IT to help them handle the double whammy of Brexit and falling customer demand.
By MHR Analytics READ MORE -
Replacing hunches with hard data
Simon Harrison, Operations Director, explains why DeeperThanBlue, a leading implementer of IBM technologies, has launched a dedicated Analytics Practice to drive clients’ business performance and growth.
By DeeperThanBlue READ MORE -
Will your customer’s house-move be the end of a beautiful relationship?
Tighter data protection has made approaching prospects through low-cost, below-the-line channels, such as email, a tricky business. With customer acquisition harder than ever, retaining your existing customers becomes the top priority.
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What does AI mean for your business?
AI applications can deliver insight and learning from business data. What about the risk to the business if they choose not to invest in AI and allow their competitors to steal an advantage as a result?
By Arrow ECS READ MORE -
Giving finance the freedom to fly
Finance teams are facing challenges as digital transformation becomes critical for competitive advantage. IBM Institute for Business Value report this is something that finance leaders are not only aware of, but actively seeking solutions for.
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From data exchange to value exchange
With the GDPR now up and running, it could herald a switch in the data economy The General Data Protection Regulation (GDPR) came into force in May and most companies survived to tell the tale. A little bruised perhaps, but not broken
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Everyone is talking about PEPPOL Are you
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Can Augmented Analytics help to plug the UK skills gap
There’s been huge publicity around the digital skills gap with data scientists in high demand. So why is this skills gap such a huge issue for so many organisations?
By MHR Analytics READ MORE -
Can’t get the right employees with the right skills?
With the Brexit referendum making it harder to recruit, what’s the solution?
By AFM Solutions READ MORE -
Management Accounts in the Digital Age
How much do you and your colleagues look forward to receiving and reading the weekly management pack from your finance team? Or if you work in finance, how much do you and your team look forward to generating and distributing those reports?
By Budgeting Solutions READ MORE -
The GDPR is coming but there’s no need for panic
Data is the new fuel that drives business. The benefits it can bring make it a valuable asset but it’s one that needs to be traceable, accountable and, most of all, protected
By Arrow ECS READ MORE -
The Future of Cyber Security: In Safe Hands?
It seemed particularly pertinent to be writing this blog in the week that Theresa May outlined her vision for education.
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Cloud or On Premises – Which is best for you?
Many of our customers ask us the classic question ‘’which is better – a cloud or on premises deployment?’’. Realistically, the question they should be asking is ‘’which is better for us?’’
By InfoCat READ MORE -
Is the BI promise turning into a BIg problem?
Many organisations are finding themselves in the tricky position of needing to curb the explosion of self-serve BI technology.
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The Customer Engagement Conversation - CVM
In the third of a series of articles around customer engagement from a marketing perspective, we talk to Customer Value Management specialists, CVM People.
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The Customer Engagement Conversation - GBG
In the second of a series of articles around customer engagement from a marketing perspective, we talk to identity data intelligence specialists GBG.
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The Customer Engagement Conversation - Purple Square
Article around customer engagement from a marketing perspective, we talk to Purple Square Consulting, a professional services organisation focused exclusively on IBM Watson Marketing
By Purple Square Consulting READ MORE -
Hottest Technology Trends for 2018 - Part 1
Author - David Fearne, Technical Director at Arrow ECS shares what he thinks will be the hottest trends in the tech world in 2018.
By Arrow ECS READ MORE -
Hottest Technology Trends for 2018 - Part 2
Author - David Fearne, Technical Director at Arrow ECS shares what he thinks will be the hottest trends in the tech world in 2018.
By Arrow ECS READ MORE -
We wish you a prosperous and secure 2018
I don’t think anyone will easily forget the WannaCry cyber attack, which managed to disrupt 34% of NHS trusts back in May 2017. It must surely be a strong contender for the award of UK’s Biggest Security Breach 2017.
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Transactional Drop Off Rates and Implications to Revenue
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Which Way Is the Wind Pushing Your Business Goals?
Every second your business spends making excuses about the weather rather than proactively preparing for those ever-present weather variations throughout the year is profit that is lost.
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From multichannel to omnichannel
With consumer expectations increasing, prices rising faster than wages and economic uncertainty the new norm.
By DeeperThanBlue READ MORE -
Cloud computing without compromise
Public clouds have revolutionised enterprise computing, amply delivering on their promise of speed, ease and flexibility at lower cost.
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A sideways look at the General Data Protection Regulation
Can the advent of the GDPR be viewed as an opportunity, rather than yet another regulatory burden?
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Distance no Object for Big Data in the Cloud
Steve Jones of IBM Cloud – Aspera explains why trends in big data make high-speed transport to the cloud a must.
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Long Live the Business Strategist!
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Retailers: What is your customer data trying to tell you?
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Accountable, auditable, compliant – across the collaborative development lifecycle
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Take the uncertainty out of uncertainty
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Can your IT budget keep up with your data?
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GDPR & Content Management
How will the GDPR impact on the way that you store and manage business-critical customer content? Join our event on 22nd June
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Powering the cognitive business: Part 3
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Mobile security concerns
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eCommerce: Your platform to success
What’s driving the current and future eCommerce platform choices for today’s business leaders?
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Powering the cognitive business: Part 2
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Should you be certified?
Education Blog 1: When it comes to career progression, do technical certifications matter?
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Breaking Bad Data Habits
Don’t jeopardise your goal of more effective, data-driven decision making by falling prey to bad habits.
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Rethinking Finance
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Business as usual
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Go hybrid, or go home
Finance Heroes: Enable innovation without sacrificing your existing IT investments
By Prolifics READ MORE -
Wait, or migrate?
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Finding the truth
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Is your data letting you down?
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Turning fraud from threat to opportunity
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IoT: Risks v Rewards
Infographic: Why should you choose to invest in IoT and what steps should you take beforehand?
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Top Tips: Taking advantage of IoT
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Will you be a retail hero in 2017?
Explore our research findings and register for the Commerce 2020 event: From Trends to Traction
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How 'API' is your value chain?
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Optimise social interaction
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The year of digital reinvention
Will you be a winner or loser? Why integrating mobile & cognitive is key to success in 2017
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Top Tips for a Hybrid 2017
A high percentage of organisations fail to get hybrid cloud right at the first attempt . . will you succeed?
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Control the cost of recovery
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Unlock your people power
Could data analytics hold the key to more efficient and cost effective workforce planning?
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Your Cognitive Christmas
From gifts to trees to food, AI technology is having an increasingly big impact on the festive season
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Are you a mobile addict?
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How Happy Is London?
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The UK must retaliate
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It's personality that counts
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Cloudy with a chance
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From email to blackmail
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In search of the truth
Make better decisions faster by taking business intelligence (BI) to a whole new level in the cloud
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Is retail ready for cloud?
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Get yourself connected
5G and the growing number of inter-connected devices is creating a new world of opportunities
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Budgeting in the cloud
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Benefit, whatever the weather
Our obsession with the weather is delivering valuable insights in all kinds of environments
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The Reality of Artificial Intelligence
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Will technology win Olympic Gold?
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Security Belongs in the Cloud
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Pop-up Cloud
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Gaming gets serious
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A Deeper Insight
DeeperThanBlue explain the route that organisations need to take in utilising customer data for competitive advantage
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A change for the better
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Uncover your invisible data
How can you access and make use of your ‘invisible data’ for more informed business decisions?
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Get into 5th gear
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Your biggest security obstacles
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Leveraging the Customer Journey
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Transactional Drop Off Rates and Implications to Revenue
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Who's in control of your data?
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2 Big Secrets of Online Conversion
You’ve worked really hard to get your potential customer to your website. The challenging part now is to convert that visitor into a customer.
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Implicit Web Profiling
Implicit profiling requires careful planning and testing, but can be a powerful way to speed up the time to purchase.
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When social leads to sales
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Keep your customers in sight
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The answer to today's risks
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The Future is Software-Defined
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It's a Mobile First World
Leading industry experts take a ride in IBM’s Mobile Ideas Cab - sharing their latest insight
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Danger! Outdated Encryption
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Hyper-Converge to the Cloud
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Knowledge is Power
Check out our guide to becoming a cognitive business - capturing value from 'invisible' data
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Attack: Best form of defence
Introducing 'CyberKombat', a real-life experience designed to test the skills of security teams
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Cost of New Legislation
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Twitter Poll Results
See the results from our recent poll - gauging how secure business leaders feel in the Cloud
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Eagle or Ostrich?
What questions should we be asking ourselves before embracing the Internet of Things (IoT)?
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Hacked
Short film highlights the time-critical nature of fixing security breaches, to minimise business disruption
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Collaboration is key
The IT Insider explores how failing to collaborate across the business increases the risk of a data breach by 50%
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4 Biggest Customer Obstacles
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Social Media Top Trumps
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Focus on the customer journey
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Are you secure in the cloud?
Security concerns are increasingly a driver for small businesses choosing to adopt the cloud
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It's all about the end game
Make gamification work for your business - avoiding wasted investment by engaging your audience
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Gamification of Business
Infographic: The history of gamification and what the future holds from a business perspective
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Capturing Data Value
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Orchestrate for ROI
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Marketing to Millennials
Find out how the latest generation of purchasing decision makers are changing the face of B2B marketing
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The Internet of Things
What impact is IoT having today and what are some of the possibilities in the forseeable future?
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Connected Living
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Cognitive Analytics in 2016
Gain a valuable insight into the impact that Cognitive Analytics is expected to have during 2016.
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Good Apps v. Bad Apps
Our infographic explores the best practices that determine whether your mobile apps will reward you, or cost you dearly.
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Disrupt or be disrupted
When the world around you is changing so rapidly, you either need to change with it, or risk getting left behind
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Partners in Cyber Crime
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Hot Tech 2016
The IT Insider makes its Top 10 predictions for the year ahead. What's going to be hot in business technology for 2016?
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A Smashing Christmas
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A look to the future
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Santa loves Social
The big man is everywhere on social media this year, so you'd better be good for goodness sake!
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Cool this Christmas
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Tell a story with your data
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Go Mobile for 2016
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TDWI Infographic
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Know your customers
Find out how predictive analytics can help you to win, retain and service your customers - staying ahead of the competition
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From Obstacle to Opportunity
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Careful Connections
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Future of Security Leadership
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No Sleep for IT Security
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Connect For Cloud Success
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Charting the Social Universe
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Set the pace with social
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PwC Digital IQ Survey
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Are you prepared to innovate?
It's critical that today's IT supports innovation, with the increasing threat from ‘disruptors’
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The true cost and risk
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Listen to your customers
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Data Analytics: Wimbledon 2015
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Is Cognitive the next big thing?
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Customers in the driving seat
Meeting your customers' digital expectations is critical to success, so let them drive your IT spend
READ MORE -
eGuide to Cloud Security
Protect your organisation’s data in the cloud with this comprehensive eGuide from IDG Enterprise
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Is your door wide open?
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Predictive Customer Intelligence
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Social is rewiring our brains
Social media now dominates our lives to the extent that it’s physically rewiring our brains
READ MORE -
Take a seat in the boardroom
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Video: Social Business
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Gartner: The real cost of BYOD
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Forrester: Build an AppStore
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The power of mobile apps
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Are you ready for BYOD?
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Are you ready for the cloud?
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Head in cloud: Feet on ground
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IDC Video: Data breaches
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Case Studies
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Videos
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Infographics
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Thought Leadership
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Blogs
