It's personality that counts

Ever wished that you could predict how your customers are likely to react to a new product, service or promotion before you actually approach them? Or perhaps you'd like to be able to interpret the real meaning behind what your customers are saying in their carefully worded email, rather than simply taking their message at face value?


The Tone Analyser service uses linguistic analytics to detect and interpret language cues in text, making it possible to explore and revise the impact of tone of voice within a piece of content. To see this service in action, you can either copy and paste in text that you've written yourself to see if it's giving out the right signals, or content that's been written by somebody that you'd like to know in more depth!